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Thomas Keller
Restaurant Owner Eliminates Tipping to Ease Tension
Tipping was brought to the US from Europe after the Civil War and was met with opposition — six states even passed anti-tipping laws that prevented diners from having to tip. The laws were later repealed, but the angst toward the tradition of tipping lives on in the minds of many American customers. San Diego, CA, restaurant owner Jay Porter observed that tipping was not only a point of contention for his customers, but was also causing tension between his staff members and adding to the stressful environment.
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