Canadian musician Dave Carroll has spent the past year trying to convince United to compensate him for the $1,200 in repairs his guitar needed after being tossed around by baggage handlers. His trip from Halifax and Nebraska included a transfer in Chicago, where the damage occurred. Carroll has ruled out accidental cause because another passenger witnessed the guitar abuse and spoke out in alarm while it was happening — he even notified the United employees on-board, who were anything but helpful.
United had refused responsibility for the damage, but called to discuss the situation when Carroll released an online video and song (United Breaks Guitars) describing the airline's errors. As of last night, at least 600,000 people had already viewed the video.
Sportmax
Velvet
Anya Hindmarch
I thought it was around $3000?
1Good for him ... there could be an entire CD anthology of complaints about their sh*t service. Something for music producers to think about
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